Frequently asked questions
Everything you need to know about Doctors Grand Plaza Medical Centre
Announcement
New Patients Welcome
Myhealth Doctors Grand Plaza is pleased to welcome new patients; please call the clinic to arrange an appointment.
Contacting Doctors Grand Plaza Medical Centre
Please note our clinic phone will be open from 8:30am each morning. Our team will be happy to take your call after this time for any queries.
Bulk Billing Update – Effective 1 November 2025
Starting 1 November 2025, our practice will bulk bill all Medicare-eligible patients for all consultations, including weekends.
MyMedicare Enrolment
MyMedicare enrollment is encouraged for all our regular patients to ensure we can continue to offer relevant services and Medicare rebates. In particular to have a telephone consultation or care plan, you must now be registered with a doctor at this practice.
Enrol with our centre today. Click here.
To Have a Telephone Consult you must be MyMedicare registered:
The doctors at Myhealth Doctors Grand Plaza need patients to register for MyMedicare for all telephone consultations. MyMedicare is a government initiative to encourage continuity of care by nominating your clinic and doctor for your ongoing care. You can register via Medicare online, MyGov or the Medicare App. You will need to register prior to your booked telephone appointment for it to proceed. Forms are also available at reception for manual registration if you have trouble registering online, ask reception to email you a form to sign and return if this is easier.
Doctors Grand Plaza Bulk Billing Doctors
(9)
Dr Melissa Cahill
MBBS, FRACGP
Female
Not taking new patients
Dr Kithmini Weerasinghe
MBBS, Bsc
Female
Dr Johnson Hong
BEng, MEngSc, MBA, MBBS, FRACGP
Male
Dr Sarah Jongbloed
Bsc (Hons) MBBS PhD, FRACGP *Not taking new patients
Female
Not taking new patients
Dr Mann Ying Lim
Bmed/MD
Female
Dr Nixon Tan
M.D., BSc, FRACGP
Male
Dr Yeon Soo Lim
BMed
Female
Dr Kiranjot Kaur
BSc, MD
Female
Dr Carmen Yau
MBBS (Hons.), BMedSci (Hons.), DCH, FRACGP
Female
Allied Health & Specialists
(2)Additional Information
Opening hours
(Times are based on the clinic’s local time)
| Thursday | 8:00 AM - 9:00 PM |
| Friday | 8:00 AM - 5:30 PM |
| Saturday | 8:00 AM - 12:00 PM |
| Monday | 8:00 AM - 5:30 PM |
| Tuesday | 8:00 AM - 5:30 PM |
| Wednesday | 8:00 AM - 5:30 PM |
Where we're located
Shop 100 Grand Plaza,
27-49 Browns Plains Rd,
Browns Plains QLD 4118
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Do you bulk bill?
From November 1, 2025 our billing policy has been updated to align with the new Medicare bulk billing initiative, providing Medicare-eligible patients the opportunity to access high-quality care with no out-of-pocket costs for Medicare eligible consultations.
When is my next appointment?
To manage your appointments, we advise you to download the AMS Connect app on your phone. This app allows you to view, book, and manage appointments for yourself and your family members.
Do you have a doctor who performs circumcisions?
Dr Melissa Cahill performs circumcisions using the Plastibel method for babies up to the age of 5 months only.
Do you have a doctor who performs tongue tie and lip tie releases?
Dr Melissa Cahill performs tongue and lip tie releases for babies up to 3 months of age.
Do I need to book or can I just come down and wait?
This surgery operates by appointments only, except for medical emergencies. Appointments can be booked online via our website or the AMS Connect app, or our friendly reception team can assist you with making an appointment by phone. There is a Qld Health Urgent Care clinic in Browns Plains for non-life-threatening emergency care via walk-in presentation. We do reserve a small number of appointment slots for booking on the day if you become unwell overnight. We also run a waitlist for cancellations when we are fully booked.