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    ANNOUNCEMENT

    MyMedicare Enrolment

    MyMedicare enrolment starts now. Enrol with our centre today. Click here.


    Telephone Consults must be MyMedicare registered:

    The doctors at Myhealth Doctors Grand Plaza need patients to register for MyMedicare for all telephone consultations. MyMedicare is a government initiative to encourage continuity of care by nominating your clinic and doctor for your ongoing care. Medicare has added new billing items to allow for the provision of longer telephone consultations for MyMedicare registered patients only, and later this year other services will be limited to MyMedicare patients only. You can register via Medicare online, MyGov or the Medicare App. You will need to register prior to your booked telephone appointment for it to proceed. Forms are available at reception for manual registration if you have trouble registering online.

    About Myhealth Doctors Grand Plaza

    Myhealth Doctors Grand Plaza offers Mixed Billing Doctors in the practice which is conveniently located at the Coles entry of Grand Plaza Shopping Centre in Browns Plains.

     

    This centre was purpose built in 2019 and the doctors working at this practice strive to offer medical care of a high standard within the modern facilities provided.Our team pride themselves in providing a friendly, convenient, accessible and professional service to all patients.

     

    The doctors operate by an appointment based system, accepting walk-ins in emergency situations only as assessed via triage guidelines. Online appointment booking is available and encouraged via the website or the MyPractice app. The friendly staff of the practice can also book your appointments via phone where required.

     

    We have two phone numbers, and encourage patients to save both under the surgery or doctors ID in their phones to be sure you don’t miss a call. 
    The numbers are: (07) 3063 3298 or (07) 3809 4555.

     

    Dr Melissa Cahill is an experienced provider of circumcisions and tongue ties in the Brisbane south area. For more information about these procedures with Dr Cahill see http://www.circumcisionbrisbanesouth.com.au/

    PRIVATE BILLING

    Doctors at this practice bill private fees for some services, as full Medicare rebate amounts are not adequate to sustain the provision of quality health care:
    All patients aged 18 years and under will continue to be bulk billed with a valid Medicare card, by all doctors.
    All patients aged over 65years will continue to be bulk billed with a valid Medicare card, by all doctors.
    All patients aged between 19 and 64 with a valid pension card will continue to be bulk billed with a valid Medicare card, by all doctors.
    All patients outside these categories will be privately billed by most doctors.

    All telephone consults after 7.30 pm will be privately billed by all doctors.

    Regardless of age or pension cards status all appointments on Thursday Night and Saturday will be privately billed.

    The Gap fee or ‘Out of pocket’ amount will vary depending on the service, the individual doctor and the Medicare rebate provided.
    Standard consultations will have an out of pocket amount of $20 – $25 depending on the doctor from March 1st 2023.

    Our doctors are individual contractors working from our surgery; hence, they are able to determine the individual fees to charge for their services.

    Due to Medicare Legislation the entire invoice amount must be paid on the day and the Rebate claimed back, we are unable to charge just the gap fee and then bill Medicare directly for the rebate amount. If you feel this would make services more accessible please write to your local member of parliament to ask for changes to be made to the legislation.

    In most cases reception can automatically claim back the rebate for you via Easy claim (immediate payment into your bank account via your Debit card) or online claiming (this may take a few days to process the claim back to your Medicare linked bank account).Medicare has not increased in line with inflation for many years despite rising running costs for surgeries. More recently costs have increased dramatically with the impact of Covid on how surgeries operate for the safety of all. This has led to Bulk Billing for all patients to not be a viable ongoing option for the doctors at this practice.

    The doctors and staff at this practice believe that they offer a thorough and caring service to you, their valued patients. They do not believe in 5-minute medicine and to be able to continue to provide this level of supportive service they require a subsidy to the current Medicare provided rebate.

    ALLIED HEALTH & SPECIALISTS
    Allied Health & Specialists services must be booked by calling reception on 3809 4555, there are no online bookings for these services.

    WAIT LISTING
    We do offer wait-listing for cancellations, so we appreciate as much notice as possible if you can’t attend your booked appointment. With notice we can then offer the time to someone who is waiting for more timely care.

    It is very disruptive for doctors, staff and other patients when someone does not turn up for their booked appointment. This also increases waiting times for patients needing to see the doctor.

    Please be considerate as one day it may be you needing a more timely appointment.

    Patients with multiple missed appointments will face restrictions on their booking ability or loss of Bulk Billing rights.

    Services

    General Health

    • Asthma
    • Chronic Disease Management
    • Diabetes

    Children's Health

    • Childhood Vaccinations
    • Health Assessments

    Corporate/Occupational Health

    • Workcover and Injuries

    Immunisations

    • Covid Vaccination
    • Influenza Vaccination
    • Travel Vaccinations

    Medicals

    • Insurance

    Men's Health

    • Circumcision
    • Erectile Dysfunction
    • Prostate Checks

    Pricing/Fees

    IMPORTANT: Doctors at this practice charge fees above the Medicare schedule for all patients aged 19-64 without a pension card.

     

    Fees also apply for all weekend visits and consults after 6pm weekdays.

     

    The GAP amount after Medicare Rebate is generally $20-$25 depending on the doctor.

     

    Surcharges incurred for card payments are passed on to the patient and are up to 1.95% dependent on the card used and the issuing bank.

     

    Cash is only accepted if it is the exact amount, we do not provide change, as cash is not kept onsite.

    Additional Information

    Opening hours

    Monday 08:00 AM - 05:30 PM
    Tuesday 08:00 AM - 05:30 PM
    Wednesday 08:00 AM - 05:30 PM
    Thursday 08:00 AM - 09:00 PM
    Friday 08:00 AM - 05:30 PM
    Saturday 08:00 AM - 12:00 PM

    Where we're located

    Shop 100 Grand Plaza, 27-49 Browns Plains Rd, Browns Plains QLD 4118

    Our Doctors in Browns Plains Offer Inclusive and Accessible Care

    Welcome to Myhealth Doctors Grand Plaza. Since 2019, we have offered inclusive and accessible health services in our purpose-built clinic. Our Browns Plains Medical Centre is conveniently located at the Coles entry of Grand Plaza Shopping Centre and easily accessible whether you wish to take the bus or drive. We work on an appointment-based system. Appointments can be easily booked via the website, the MyPractice app or by calling the clinic on (07) 3063 3298.Read More

    The Principles of Our Browns Plains Family Practice

    Founded in 2007, Myhealth has been committed to creating a medical community that nurtures the wellness of both patients and doctors. Our Browns Plains Family Practice is fuelled by growth and anchored in the values of empathy and community. We are passionate and believe that every patient deserves to be heard and that their medical concerns will consistently receive the utmost attention from their healthcare providers.

    Convenient Location. Convenient Opening Times

    Myhealth is the largest provider of shopping centre medical centres in Australia. Our clinics is designed to be easily accessible and often offer extended surgery hours for your convenience. Our Browns Plains family practice offers convenient opening hours and we provide After Hours services through the National Home Doctors Service on 13 SICK or 13 74 25. Please check above for up to date opening hours.

    A Reliable Medical Centre in Brown Planes

    The doctors at our Browns Plains centre are patient-focused and treat every patient with respect and empathy. We can assist with a wide variety of general health problems ranging from asthma, diabetes and heart health to mental health issues and chronic disease management. We also offer preventative health services and can advise on weight management.

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