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    Search by doctor/centre name or specialist type, then by location

    e.g. “John Smith”, “Centre Name”, or “Psychologist Sydney 2000”

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    Patient Information

    Explore a comprehensive range of information to assist you in making well-informed decisions about your healthcare.

    Our Services

    We offer a wide range of medical services

    General Health

    Comprehensive care and health check ups for your overall well-being.

    Children’s Health

    Specialised care for your little ones which includes routine baby checks, healthy kids check and childhood immunisations.

    Women’s Health

    Dedicated services for a wide range of women's health needs. This includes screenings, sexual and reproductive health, menopause, bone health, and other women's health related issues. 

    Men’s Health

    Tailored services to support men's health needs including early detection, prevention and treatment.

    Mental Health

    Mental health plans and consultations.  Help with any stage of your mental health journey. 

    Immunisations

    Childhood immunisations, flu and travel vaccines.

    Skin

    Expert care for healthy, radiant skin including cosmetic medicine, skin cancer checks, minor surgical procedures, allergy skin prick.

    Musculoskeletal

    Acute and chronic pain management, and injuries. 

    Corporate/Occupational Health

    Workcover and injuries, pre-employment medicals, executive health checks, drug and alcohol tests, corporate flu vaccines. 

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    Fees

    Appointment costs can vary depending on the centre, doctor, time, consultation types and procedures. Please speak to the reception team at your centre for fees and charges related to your appointment. 



    We appreciate your understanding that we operate as a cashless facility, and we kindly request payments be made using our convenient electronic payment methods for your ease and security. 

    Learn more

    Results

    Make sure to book an appointment to review your results with your doctor.

    If your tests or reports reveal any urgent concerns or request a need to follow-up, the receptionist or your doctor will contact you to book in for a consultation.

    Requests for repeat scripts and print outs of results can only be done as part of a consultation with your doctor.

    After-hours appointments

    For urgent home visits and after-hours consultations, the following services are recommended by our medical centres (please check your centre's page for more information):

    National Home Doctor Service 
    137 425(13 SICK), 6pm - 8am

    Hello Home Doctor Service 134 100

     

    Home Doctor Visits

    On occasion and at the doctor’s discretion, a doctor may visit a regular patient at home however there is an extra charge for this service. Nursing home visits are done on arrangement with the doctor.

    Why Myhealth?

    Additional care offerings

    Translation & Interpreter

    We pride ourselves on creating an inclusive environment and welcome patients from all backgrounds and have a multilingual team across most of our practices.

    If you or another patient would prefer to speak in your own language, interpreters can be arranged at the time of booking.

    Overseas Students & Visitors

    Myhealth can cater to Overseas Visitors Cover (OVC) & Overseas Student Health Cover (OSHC). For more details, please contact your practice as fees may apply to some participating practices.

    Electronic Communications

    From time to time, you may be contacted by your doctor or the Myhealth team via electronic means to either provide advice or information relating to your care or for appointment reminders. All significant electronic communications will be recorded within the patient file and any sensitive information will be encrypted for privacy purposes.

    Patient Self Check-In

    You can now self check-in for your appointment with your mobile phone when you arrive at
the medical centre.

    Patient Self Check-In

    You can now self check-in for your appointment with your mobile phone when you arrive at
the medical centre.

    Convenience

    Check in from your mobile device, eliminating the need to wait in line.

    Efficiency

    Streamline your check-in process, saving time for both you and our staff.

    Peace of mind

    Patients will only need to see the receptionist if their information needs updating.

    Privacy

    Maintain privacy and confidentiality with self-check-in.

    Patient Check In Iphone Mockup Blob Background

    Fees Policy

    To ensure transparency and facilitate a seamless experience, we have outlined our fees policy.

    If you have any queries regarding our Fees Policy please speak with your individual centre or email feedback@myhealth.net.au.

    Payment and Charges

    Full payment is required at the time of your consultation. We accept credit/debit cards and EFTPOS payments. Please note that surcharges, if applicable, will be displayed at the terminal during the transaction.

    Medicare Rebate

    As a service to our patients, we offer on-the-spot Medicare rebate processing. Upon payment, we will process your Medicare claim, and the rebate amount will be refunded directly into your nominated bank account linked to your Medicare details.

    Overseas Student Health Cover Insurance

    If you have private overseas student health insurance with eligible cover, you may be entitled to claim a rebate or the entirety of your consultation fees. Some centres may charge a gap. These fees are displayed on each centre’s webpage. We can provide you with an itemised invoice containing the necessary details for your insurance claim.

    Additional Services

    Certain medical procedures, services, tests, treatments or supplies may incur additional charges. Our healthcare professionals will discuss these costs with you prior to any procedure, ensuring transparency and informed decision-making.

    Cancellation and Rescheduling

    We understand that circumstances can change. If you need to cancel or reschedule your appointment, we kindly request that you provide us with at least 24 hours' notice. Failure to do so may result in a cancellation fee. Where applicable, these fees are displayed on each centre’s webpage.

    Bulk Billing

    Bulk Billing may be available in some centres for certain circumstances. In this instance, the centre will bill Medicare directly and accepts the Medicare benefit as full payment for the service.

    E-Commerce Transactions

    Payment via our online bookings portal will incur a surcharge (charges will be displayed on booking) and full payment made on completion of the consultation.

    FAQs

    Why do we not bulk bill anymore?

    General Practitioners (GPs) who offer bulk billing adhere to the 'Medicare schedule fee' for their provided appointments and services, as determined by the government. Under this arrangement, the GP is directly compensated by the government for their services, and patients are not required to make any payments.

    Regrettably, the Medicare schedule fee provided as compensation does not sufficiently cover the operational expenses of the medical practice. Consequently, most centres will find it necessary to apply an additional fee.

    It's important to note that the reimbursement rate for bulk-billed services by Medicare has seen minimal adjustment since 2013. In fact, the government's reimbursement is less than half of what the Australian Medical Association (AMA) recommends for a short consultation. Therefore, the implementation of a gap fee is necessary to sustain the high-quality care and services we provide to our patients.

    What is a gap fee?

    A gap fee represents the amount that a patient is required to contribute towards the cost of a medical consultation or service. When you visit a healthcare provider, you will initially pay the full fee, which includes the Medicare rebate (a partial reimbursement from the government) and the gap fee (the patient's share). Following your payment, you can then claim the Medicare rebate separately, which essentially refunds a portion of the total cost. However, it's important to note that even after receiving the Medicare rebate, you may still have an out-of-pocket expense, which is the remaining gap fee that you are responsible for covering.

    Do I need to see the doctor for a script or repeat script?

    It is generally necessary to schedule an appointment with a General Practitioner (GPs) in order to obtain a new prescription or a repeat prescription. GPs assess your medical condition, review your medication history, and ensure that any prescribed medication aligns with your current healthcare needs during these consultations.

    Do I need an appointment to see the doctor or can I just walk-in?

    For a general GP consultation, we encourage patients to schedule an appointment in advance to ensure that you receive timely and personalised medical care. While we may accept walk-in patients, availability may vary, and scheduled appointments allow us to better accommodate your needs and minimise wait times. Your health is our priority, and by scheduling an appointment, you can receive the attention and care you deserve.

    What is MyMedicare enrolment and can I enrol with a Myhealth centre?

    From 1st October 2023, patients are provided with the opportunity to enrol with a MyMedicare registered medical practice. Enrolment to your medical practice enables greater continuity of care, enhanced chronic disease management and access to longer telehealth services. You can certainly register with one of our Myhealth medical centres if you have a medicare or DVA card, and have had 2 face-to-face visits recorded at the same centre over the last 24 months. To learn more and to keep up to date with enrollment information please visit https://myhealth.net.au/myhealth-enrolment

    What happen to the MyPractice App?

    We wish to inform you that our practice will no longer be utilising the MyPractice App for patient interactions. Should you have any questions or require further assistance, please feel free to contact us directly.

    For additional information, please refer to the comprehensive FAQ list available here.

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    Enquiry Form

    Please fill out the form below.
    By submitting this form, you're agreeing to Myhealth's privacy policy.