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    Announcement

    Important Update: Change in Patient App

    We wish to inform you that our practice will no longer be utilising the MyPractice App for patient interactions. Should you have any questions or require further assistance, please feel free to contact us directly.

    For additional information, please refer to the comprehensive FAQ list available here.


    Grand Final Public Holiday
    Please be advised that Myhealth Doncaster will be closed on Friday, 27th September, and Saturday, 28th September, for the Grand Final Public Holiday.


    **FEE CHANGES EFFECTIVE 6th MAY 2024**

    Due to ongoing rising cost and limited Medicare rebate, Myhealth Doncaster will be increasing our out of pocket/gap fee. This payment fee structure applies to ALL appointments including all review, follow up, results, of any nature- ongoing issue or new, short or long consultations, Workcover and TAC.

    As of 6th May 2024, out of pocket or gap fee will increased from $30 to $40 for ALL patients on weekdays. For patients who have a valid health care card, there will be a gap fee rise of $20 to $25 at subsequent visits, on weekdays. For patients with a valid pension card and children 12 years and under with a valid Medicare card, bulk billing is available at subsequent visits, on weekdays. 

    All NEW patients (including Pensioners, Healthcare Card holders or children 12 and under) incur a once-off $40 gap fee on their first visit on weekdays.

    All Saturday appointments incur a $50 gap fee, no exception. 

    Procedure gap fees range from $50-$250 depending on your procedures and will require a pre consult with the doctor who is doing the procedure prior to the day of procedure. The pre consult payment is as discussed above.

    Skin checks incur a $100 gap fee, and Skin biopsies start at $75.


    Full payment expected on the day (otherwise administration fee $40 applies)

    Full Payment (Medicare rebate and the gap fee) is expected at the time of consultation, otherwise an administration fee of $40 will apply to accounts not settled on the day. 

    We only accept cashless payment only. We accept EFTPOS and credit cards. (VISA, MasterCard, Amex, Union pay, Diners Club, JCB). Surcharge applies. 


    Cancellation/No Show Policy

    NO-SHOW fee of $40 applies for ALL appointments if appointments are not cancelled at least 2 hours prior.


    MyMedicare Enrolment

    MyMedicare enrolment starts now. Enrol with our centre today. Click here.

    About Myhealth Doncaster Westfield Medical Centre

    Myhealth Doncaster is a high quality fully accredited medical centre conveniently located inside Westfield Doncaster. We host a team of qualified, dedicated and caring doctors who are supported by wonderful caring nurses and committed helpful reception team.

     

    We are located on the first floor of Westfield Doncaster, near the Centre management offices, Country Road and JNBY.

     

    We also provide extra services like Ear suction, Ear syringe, ECG, Full Body Skin Checks and Iron Infusion.

    We have highly specialised doctors that are capable of performing full body skin checks with us here at Myhealth Doncaster – Each doctor has their own routine of completing a skin check, however generally all areas of the skin will be checked using a hand held skin microscope called dermatoscope.

     

    For your added convenience we also accept online bookings, which has the convenience of online cancellation.

    ZERO TOLERANCE POLICY

    We are a non discriminatory, inclusive and caring clinic. We welcome everyone. We are dedicated to care and help everyone with respect and courtesy.

    However, our practice have a ZERO TOLERANCE policy towards any intimidating or aggressive or violent behaviour in the clinic. Any person acting in an aggressive or intimidating manner in the clinic towards our reception or clinical staff or other patients will be asked to leave the premise immediately. We will also notify the police. Likewise, if any person acting in an aggressive or intimidating manner over the telephone, the telephone call will end immediately.  We may also terminate future medical services and care arrangements with any such persons.

    Doncaster Medical Services

    The team of GPs at Doncaster Myhealth Medical Clinic can help with many common health issues and symptoms. If you don't see what you need, just give us a call and we'll schedule an appointment for you.

     

    General Health

    • Asthma
    • Chronic Disease Management
    • Diabetes

    Children's Health

    • Childhood Vaccinations
    • Health Assessments

    Immunisations

    • Covid Vaccination
    • Influenza Vaccination
    • Travel Vaccinations

    Musculoskeletal

    • Sports Medicine

    Skin

    • Minor Surgical Procedures
    • Skin Cancer Checks
    • Skin Lesion and Cancer Removal

    Pricing/Fees

    ****Please note As of 6th May 2024 Summary of Most Common Fees

    Appointment Type Item Number Total Payments Medicare Rebate Gap
    Brief Consult
    (< 5 minutes)
    3 $59.60 $19.60 $40
    Standard Consult
    (6 -19 minutes)
    23 $82.85 $42.85 $40
    Long Consult
    (20 - 39 minutes)
    36 $122.90 $82.85 $40
    Prolonged Consult
    (40 - 59 minutes)
    44 $162.15 $122.15 $40
    Extended Prolonged Consult
    (> 60 minutes)
    123 $237.90 $197.90 $40

    As of 6th May 2024 All valid Healthcare Card holders are charged a reduced out of pocket fee of $25 on subsequent visits.

     

    ***NOTE:Fees may vary slightly due to Medicare rebates which vary for certain items e.g., mental health care plans, mental health consults, antenatal consults and chronic disease management plans.

     

    We will continue to bulk bill all valid and existing Medicare children 12 years old and under as well as Pension card holders at SUBSEQUENT visits on weekdays.

     

    ***NOTE: ALL Saturday appointments will be charged the full consultation fee (as above) with a $50 gap fee applied after the 6th May 2024.

    How will the fee be processed?

    You will be charged the full amount of consultation fee to your credit or debit card at the end of your consultation. We then, process your Medicare Rebate on behalf of you electronically. The rebate should appear in your bank account within 1-2 business days.

    Alternatively, please bring your debit card with you on your visit and we can process your rebate on the spot. Please make sure you have provided your updated Medicare details and sufficient fund in your account.

    ALL Private Insurance members will be required to pay the full fee and claim back through their membership provider.

    Cancellation/No Show Policy

    NO-SHOW fee of $40 applies for ALL appointments if appointments are not cancelled at least 1 hour prior.

    Additional Information

    Opening hours

    Monday 08:20 AM - 06:00 PM
    Tuesday 08:20 AM - 06:00 PM
    Wednesday 08:20 AM - 06:00 PM
    Thursday 08:20 AM - 06:00 PM
    Friday 08:20 AM - 06:00 PM
    Saturday 09:00 AM - 01:00 PM

    Special Hours

    Thursday (19 Dec) 08:20 AM - 06:00 PM
    Friday (20 Dec) 08:20 AM - 06:00 PM
    Saturday (21 Dec) 09:00 AM - 01:00 PM
    Sunday (22 Dec) CLOSED
    Monday (23 Dec) 08:20 AM - 06:00 PM
    Tuesday (24 Dec) 08:20 AM - 01:00 PM
    Wednesday (25 Dec) CLOSED
    Thursday (26 Dec) CLOSED
    Friday (27 Dec) CLOSED
    Saturday (28 Dec) CLOSED
    Sunday (29 Dec) CLOSED
    Monday (30 Dec) CLOSED
    Tuesday (31 Dec) CLOSED
    Wednesday (1 Jan) CLOSED
    Thursday (2 Jan) 08:20 AM - 06:00 PM
    Friday (3 Jan) 08:20 AM - 06:00 PM
    Saturday (4 Jan) 08:20 AM - 06:00 PM

    Where we're located

    Westfield Doncaster Suite 1001, 619 Doncaster Road Doncaster VIC 3108