Frequently asked questions
Everything you need to know about Point Cook Medical Centre
Announcement
UNIVERSAL BULK BILLING COMMENCING 1 MARCH 2026
From 1 March 2026, our practice will transition to a Universal Bulk Billing model for all eligible standard Medicare consultations.
This means that all routine GP appointments covered by Medicare will be bulk billed, with no out-of-pocket costs for patients. Our goal is to improve access to care, simplify billing processes, and support a more streamlined and sustainable practice model.
Please note that fees will continue to apply for services not covered by Medicare, including medical reports and forms, procedures, and other privately billed items. Our reception team will always advise you of any applicable fees prior to your appointment.
We look forward to continuing to provide high-quality, accessible care to our community.
MyMedicare Enrolment
MyMedicare enrolment starts now. Enrol with our centre today. Click here.
About Myhealth Point Cook Medical Clinic
Myhealth Point Cook Medical Centre is a Bulk Billing medical centre.
We are also a Yellow Fever Certified Clinic, which means you can receive your yellow fever vaccination here.
For your added convenience we also accept online bookings.
Point Cook Doctors
(10)
Dr Abu Islam
MBBS, FRACGP
Male
Dr Parul Solanki
MBBS, FRACGP
Female
Not seeing new patients
Dr Shamim Khan
MBBS, FRACGP
Male
Dr Eliza Li
FRACGP, MD, BBiomed
Female
Dr Ashkan Mashaei
FRACGP, MD
Male
Dr Parbati Gurung
MBBS, FRACGP, Diploma in Child health
Female
Dr Lufiani Mulyadi
MBBS, FRACGP, DCH
Female
Dr Charis Pang
MBBS, FRACGP
Female
Dr Anusha Surampudi
MBBS, FRACGP, SCHP, Diploma in General Dermatology, Aesthetic Medicine
Female
Dr Rabia Farrukh
MBBS
Female
Start date: 3rd February 2026
Point Cook Medical Services
The team of GPs at Point Cook Myhealth Medical Clinic can help with many common health issues and symptoms. If you don't see what you need, just give us a call and we'll schedule an appointment for you.
Select eligible medical services are now available to be bulk billed for all Medicare-eligible patients.
Immunisations
- Travel Vaccinations
- Yellow Fever Vaccination
General Health
- Chronic Disease Management
- Pathology
Skin
- Skin Cancer Checks
- Skin Lesion and Cancer Removal
Pricing/Fees
Updated Billing Policy – In Line with the Medicare Universal Bulk Billing Initiative
From March 1, 2026 our billing policy has been updated to align with the new Medicare bulk billing initiative, providing Medicare-eligible patients the opportunity to access high-quality care with no out-of-pocket costs.
Please be sure to advise reception at the time of booking if you have a Health Care/Concession/Pension or DVA card, so we can add these to your files and avoid any unnecessary charges.
Whilst fees for Medicare-eligible patients can be bulk billed for many services, consultation fees are also outlined here to ensure transparency for all patients who choose the high-quality care at our clinic. If you have any questions, please don’t hesitate to speak with one of our friendly staff members.
ALL NEW PATIENTS: Please call the clinic on 8842 2880 to book an appointment. New Patient fees may apply.
Late Payment Fee for Overdue Invoices
Please be advised that outstanding invoices exceeding 30 days past the due date will incur a $50 late payment fee. To avoid additional charges, we kindly request that all payments be made promptly.
Cancellation Policy
Please note:
If you can't make it to your appointment, please call the clinic on 03 8842 2880, 1 hour before the appointment time to avoid paying the Did Not Attend fee of $20.
Additional Information
Opening hours
(Times are based on the clinic’s local time)
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 2:00 PM |
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 6:00 PM |
Special Hours
| Monday (Labour Day – 9 Mar) | CLOSED |
Socials
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Are you a bulk billing clinic?
Yes, from March 1, 2026 our billing policy has been updated to align with the new Medicare bulk billing initiative, providing Medicare-eligible patients the opportunity to access high-quality care with no out-of-pocket costs.
Please be sure to advise reception at the time of booking if you have a Health Care/Concession/Pension or DVA card, so we can add these to your files and avoid any unnecessary charges.
Whilst fees for Medicare-eligible patients can be bulk billed for many services, consultation fees are also outlined here to ensure transparency for all patients who choose the high-quality care at our clinic. If you have any questions, please don’t hesitate to speak with one of our friendly staff members.
Do you bulk bill Telehealth consults?
All Doctors, including registrar doctors, are privately billed for all Telehealth consults.