About the Role

We’re looking for a motivated IT Support Officer to join our growing Brisbane Support Office team. With practices across southern, central and northern Brisbane, you’ll spend 3 days on-site, with flexibility to work from home the other 2 days.

This role is perfect for someone who enjoys variety. You’ll be supporting users' day to day through the helpdesk, while also getting out into clinics to handle hands-on, on-site IT work. No two days look the same, and you’ll be exposed to a wide range of systems, environments, and challenges.

You’ll play an important role in keeping our clinics running smoothly, improving the end-user experience, and contributing to IT improvements across the business.

The Opportunity

IT Support Officer (Level 1-2)

In this hands-on role, you will:

• Provide day-to-day IT support to users across the organisation
• Troubleshoot hardware, software, and network issues
• Assist in system administration tasks under guidance from senior IT staff
• Contribute to ongoing improvement of IT processes and user experience
• Demonstrate enthusiasm, initiative, and a proactive approach to problem-solving

Why Join Us

• Competitive salaries
• Opportunities for training, development, and progression within the IT team
• Collaborative and supportive workplace culture
• Varied role with exposure to both day-to-day support and larger system improvement projects
• Be part of a values-driven organisation focused on teamwork and continuous improvement

What We’re Looking For

• Strong problem-solving and communication skills
• Enthusiasm for technology and a willingness to learn
• A proactive, team-oriented attitude
• Experience in an IT support or systems role preferable

Support Offered

You will work closely with the IT Team Lead and a supportive leadership team who are committed to your growth and professional development. You will have access to ongoing learning opportunities and the chance to influence meaningful improvements in clinical care across a growing national network.

I’m excited to join! What’s the best way to apply?

Please submit your Resume and Cover Letter along with your application, outlining why you think you'd be the best fit!

Curious to learn more about Myhealth? Check out our website: www.myhealth.net.au/about-us

Work, Joy Balance

We're a values led organisation and believe that growth happens when we challenge ourselves to continuously improve and reach our goals.  We value teamwork and respect and embrace all levels of experience. All this brings about joy and fulfilment in what we do. At Myhealth we believe in doing work that brings you joy and satisfaction while ensuring a balance.

EEO Statement

At Myhealth, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a work community that reflects the wider community that we serve. We welcome applications from Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

Please note that at this time, we are unable to consider candidates who require visa sponsorship for employment.